FAQ

FAQ

Common questions

Use these answers as your live customer-facing FAQ and edit copy before launch if needed.

When do I get paid?

After your package arrives and admin completes inspection. The dashboard shows payout status.

Is shipping free?

Yes, when EasyPost is configured, the system can create a prepaid inbound label.

Can the quote change?

Yes. The quote is an estimate until condition, seal, expiration, and eligibility are verified.

Can I sell multiple items?

Yes. Add each product line separately and upload photos for that specific product.

Do I need an account?

Orders can be found by email/order number; full login can be handled by WordPress accounts.

Can I buy supplies too?

Yes. The catalog is ready for WooCommerce checkout once WooCommerce is installed and configured.